Online Consultations

You can now have your questions answered from the comfort of your own home, with an online consultation.



The world of skincare can be complicated and confusing. If you find yourself googling "how to get glowing skin", "how does laser hair removal work" or "what's the difference between microdermabrasion and microneedling?", you're probably one of the many people who are intrigued or interested in having a skin treatment, but don't know where to start. 
That's why at Skinsmiths, we offer free consultations, to help you figure out which treatment is right for you and your skin. We believe that achieving your skin goals should be easy. 


1. Book an online consult – take the first step towards glowing skin 

2. Online consult – find out how to achieve your skin goals 

3. Visit your chosen clinic - where the fun really begins! 

4. Happy, healthy, skin. 

Everything you need to know

Just like when you have a consultation in clinic, we'll ask you what your concerns and skin goals are. We might also ask you about your skincare routine and what you've tried before, if anything. We'll talk you through which treatments will work best for you and how our Skinsmiths memberships work. Our goal is to make looking after your skin simple, so we're on hand to answer any questions you have, no matter how big or small!
We use Zoom for our online consultations. Don't panic if you're a technophobe - it's super simple and we can walk you through it step by step if you need help!
​On average, our online consultations take about 15-25 minutes, but there's no rush, so we're happy to take our time with you and answer any questions you may have.
There's no need to do any prep for a consultation, but some people find it useful to think about the goals they would like to achieve for their skin. We might ask you about your daily skincare routine, and which products you use, if any (no judgement here!). This is so that we get an understanding of what will work best to help you reach your skin goals.
Some tips for making sure that your consultation goes as smoothly as possible:
  • Try to sit in a well lit area. Natural lighting near a window is best.
  • We know it's not always in your control, but a strong, stable WIFI connection makes things easier for everyone. 
  • The better the camera quality; the easier it will be for us to see your skin concerns.
  • Make sure (as much as possible) that you are in a quiet space so that we can focus completely on you. We know that this is not always possible with young children, but this is your moment
Video calls are useful if you're interested in skin health and injectables, as seeing you helps us to let you know what will work best for your skin. Telephone consultations are suitable if you're interested in Laser Hair Removal. If you're shy, we promise our team are super friendly and helpful, and aren't there to judge you! .
We'll send you an email after your consultation with all the information discussed, so please feel free to reply to that email with any additional questions you may have. You can also give us a call or send us a DM on social media - we love to talk skin!