Your Membership Plan is transferable between Skinsmiths.
You must let your Treatment Provider know if your medical circumstances change in any way. Some medical conditions (such as pregnancy) may mean you are unable to continue with your treatment schedule. If you are unable to continue, you may put your Membership Plan on hold.
At our discretion, we may permit an early termination of your Membership Plan and in such circumstance we may calculate the retail price of any treatments received and reconcile this against the payments you have made. You will be liable for any underpayment. The current retail prices are available upon request, and are liable to change.
Skinsmiths may change rules and regulations to comply with applicable laws. Skinsmiths reserves the right to change your Membership Plan, privileges and pricing with 30 days’ notice.
There may be times where you might need to put your Membership on hold due to temporary relocation or medical circumstances, such as extended illness or pregnancy;
a. You may hold your Membership for a minimum of 30 days and a maximum of nine months. A minimum of one payment must have been made before a Membership Plan is eligible to be put on hold.
b. When your Membership Plan is put on hold, payments are suspended and you may not access treatment or benefits for the duration of the hold period.
c. If you have a Skin Health or Laser Hair Removal Membership and the hold period extends beyond your next treatment, meaning you don’t meet the recommended treatment intervals; results may be compromised and if applicable, the Laser Hair Removal guarantee will be void.
d. At the end of your Membership Plan hold period, payments will continue with your next scheduled electronic funds transfer (EFT) date. Your Membership Plan expiration date will be extended by the amount of time that your Membership Plan was put on hold. Terms, conditions, rules and regulations of the original Membership Plan agreement continue to apply through the extended Membership Plan term.
e. Your Membership Plan must be activated a minimum of 30 days before it can be put on hold again.
You may cancel your Membership Plan with at least 30 days advanced written notice to your Home Clinic. If your Membership Plan is cancelled, Skinsmiths will calculate the usual price of any products and treatments received at the current retail price and reconcile this against the payments you have made and you will be liable for repayment to your Home Clinic for any underpayment.
Any unused services will expire when your Membership Plan ends.